We usually ship orders the next day (excluding weekends), and delivery, and delivery may take anywhere between 3-5 business days (depending on where you are). Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

Please double check your address. Make sure it is correct and not missing any pertinent information for delivery including apt or unit #. We love offering affordable and in many cases free shipping, however, if a delivery error is made due to incorrect/insufficient address, additional shipping fees may apply.

DUE TO COVID-19 CERTAIN AREAS OF THE NATION ARE EXPERIENCING DELAYS DUE TO PERSONNEL AND TRANSPORTATION SHORTAGES OF COURIERS. We thank you in advance for your patience during this difficult time in our world. 

Since our products are made-to-order, all sales are final. However, if there is an issue with your order, send us an email and we will help you out as best we can! Please note that we are unable to do refunds based on scent preference. 

Yes! If you placed more than one order before our next Production day, we will combine them to ship out in one package and will refund any shipping overages. To ensure that your orders will ship together, you can always send us an email with your order numbers and request to combine them!

From time to time, you may experience difficulties out of our control, and we understand this can be a little frustrating when you’re eager for some Scent Decor love! We recommend the following tips:

Clear your cache and any cookies from your browser.Try a different web browser - using Google Chrome or Mozilla Firefox are the easiest to browse and shop on most websites, including ours.Log in/log out of your account again.Try using a different device (sometimes using a desktop may help).

Yes! Whether you need something for a group of friends or an event, etc. we'd love to work with you! You can email us at info@scentdecor.com to inquire about bulk orders.

Yes, free shipping will be applied automatically for all orders over $100. 

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

For all International Orders (outside of US), additional custom fees might apply upon entry into your country